Welcome to the A Common Day Frequently Asked Questions page. We want your shopping experience to be as smooth as possible. If your question is not covered here, please get in touch and we will help.
1. How long will it take to receive my order?
Handling time is 1–2 business days, transit time is 5–7 business days, and estimated total delivery is 6–9 business days. Full details are in our Shipping Policy.
2. Do you offer free shipping?
Yes. Every order ships free within the United States, with no minimum purchase. See our Shipping Policy for details.
3. Where is A Common Day located?
A Common Day is a United States based online business offering a curated selection of home goods, with shipping available throughout the United States.
4. What if I receive a defective product?
Defective items are replaced at no cost to you. Contact us within 30 days of receiving your order and we will take care of it. See our Return Policy.
5. Can I cancel my order after it is placed?
Yes, within 24 hours of placing it. Email info@acommonday.com with your order number as soon as possible, since orders move into processing quickly.
6. What is your return policy?
Simple and hassle free. You have 30 days from delivery to return an item, provided it is unused and in its original packaging. Full details are in our Return Policy.
7. When will I receive my refund after returning a product?
Once your return arrives and passes inspection, your refund is initiated to the original payment method within 7 business days. The time it takes to appear depends on your bank or payment provider. See our Refund Policy.
8. Do you offer any warranties or guarantees?
Yes. Every purchase carries a 30 day warranty. See our Return Policy for what it covers.
9. How can I contact customer support?
Through our Contact Us page, or directly at info@acommonday.com.
10. Do you ship internationally?
Not at this time. We ship exclusively within the United States.
11. Do you have a physical store location?
No, we are online only. Keeping it that way lets us offer competitive pricing and a wider product selection.
12. Can I place a bulk order for my business or organization?
Yes. Email info@acommonday.com and we will put together pricing and lead times for you.
13. What is the process for exchanging a product?
Email us with your order number and what you would like instead, and we will arrange it. The steps are set out in our Return Policy.
14. How can I track my order?
Once your order ships, you can follow it on our Order Tracking Page. Tracking details are also emailed to you.
Contact Us
Store Address: 4528 Georgia St, San Diego, California 92116, United States
Store Email: info@acommonday.com
Store Phone: +18584078221
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (PST)
We do our best to reply to your e-mail within 1–2 business days.